Changelog
Changelog
New updates and improvements to Playground
New updates and improvements to Playground
Sep 22, 2025
Saved Applications, Time Tracker, & CRM SMS history
v585
3 Releases
12 Improvements
3 Fixes


Families no longer have to complete their enrollment application in one sitting because we just released the ability to save progress and pick up where they left off! We also revamped the staff mobile time tracker to make it significantly easier to see total time worked (and paving the way for a big release in here the future 😉). We also improved the conversations tab adding in a page for SMS history. In addition to these releases, we also launched a dozen improvements and to continue making your experience on Playground even better.
Releases
Saved enrollment applications — families can now stop and pick up where they left off when applying to an enrollment listing
New staff mobile time tracker — staff can now see worked hour logs in a much easier format
CRM conversations now shows SMS history — track all messages sent to families
Improvements
Improved domain authentication for CRM — authenticate your domain to send more emails with higher deliverability
Improved the process of splitting families to reduce errors
Improved the summaries at the top of tables
Improved search by email on the enterprise dashboard
Able to now bulk delete chats & mark chats inactive
Improved the menu to enroll a child in a program
Added more transactional emails for payroll to keep users updated with their next steps or outstanding items
Improved the family invoices table to include subtables per student
Improved support for Pennsylvania subsidy by being able to upload the deposit of received amounts from Pelican directly into the system
Improved deposits modal to be significantly faster
Improved CACFP reporting by added student id
Improved statements table loading time
Fixes
Prevent rates with the same name
Agency received and expected totals should now be correct, always
Fixed CRM site assignment
Sep 22, 2025
Saved Applications, Time Tracker, & CRM SMS history
v585
3 Releases
12 Improvements
3 Fixes

Families no longer have to complete their enrollment application in one sitting because we just released the ability to save progress and pick up where they left off! We also revamped the staff mobile time tracker to make it significantly easier to see total time worked (and paving the way for a big release in here the future 😉). We also improved the conversations tab adding in a page for SMS history. In addition to these releases, we also launched a dozen improvements and to continue making your experience on Playground even better.
Releases
Saved enrollment applications — families can now stop and pick up where they left off when applying to an enrollment listing
New staff mobile time tracker — staff can now see worked hour logs in a much easier format
CRM conversations now shows SMS history — track all messages sent to families
Improvements
Improved domain authentication for CRM — authenticate your domain to send more emails with higher deliverability
Improved the process of splitting families to reduce errors
Improved the summaries at the top of tables
Improved search by email on the enterprise dashboard
Able to now bulk delete chats & mark chats inactive
Improved the menu to enroll a child in a program
Added more transactional emails for payroll to keep users updated with their next steps or outstanding items
Improved the family invoices table to include subtables per student
Improved support for Pennsylvania subsidy by being able to upload the deposit of received amounts from Pelican directly into the system
Improved deposits modal to be significantly faster
Improved CACFP reporting by added student id
Improved statements table loading time
Fixes
Prevent rates with the same name
Agency received and expected totals should now be correct, always
Fixed CRM site assignment
Sep 15, 2025
Settings Revamp, Update Billing Plans, & Check-In and Out Notifications
v585
6 Releases
17 Improvements
6 Fixes


Over two dozen improvements this week with six brand new releases! We launched the long awaited ability for families to get notifications when their children are checked in or out. We also launched the conversations tab on the CRM to keep track of all your phone calls. We also released age based filtering on CRM to make your lead views and automations even more powerful and dynamic.
Releases
Updating billing plans — Edit billing plan prices for all installments, upcoming ones, or all installments after a specific date
Check-in/out notifications — Guardians can now receive notifications when their children are checked in or out
Conversations Tab — See all your phone calls
Age based filtering on CRM — Run automations and filter lead lists based on student age
New settings page — The entire settings screen got a facelift
Duplicate subsidies — Create new subsidy deposits modeled on previous ones
Improvements
Improved downloading lead tables for all lead tables
Improved web calendar on phones and tablets
Always shows staff custom fields
Improved selecting guardians on mobile
Improved applying filters in the media gallery
Improved support for HEIC images from Apple devices
Improved the statements tab to now show N/A for students without a bill
Bimonthly billing now pushes to select auto-pay days
Improved merging student profiles together
Able to delete future scheduled actions for deactivated students
Emergency contact report now shows authorized pickups and emergency contacts
Improved the blank paper attendance PDF report
Improved custom field categories to better organize your custom fields
Improved shadows, illustrations, and empty states on the mobile app to make the interface look nicer
Manage your custom expense categories on the settings page
Added empty states for staff information
Scheduled actions will show the created time now if no executed at time
Fixes
Fixed issue where some student birthday formats were not supported
Edit and delete buttons only show if able to take an action on payroll
Signatures will never show on the media gallery now
Classroom filters for lesson activities fixed
Fixed issue with deleted check-in questions showing
No longer can save a view without a name on CRM
Sep 15, 2025
Settings Revamp, Update Billing Plans, & Check-In and Out Notifications
v585
6 Releases
17 Improvements
6 Fixes

Over two dozen improvements this week with six brand new releases! We launched the long awaited ability for families to get notifications when their children are checked in or out. We also launched the conversations tab on the CRM to keep track of all your phone calls. We also released age based filtering on CRM to make your lead views and automations even more powerful and dynamic.
Releases
Updating billing plans — Edit billing plan prices for all installments, upcoming ones, or all installments after a specific date
Check-in/out notifications — Guardians can now receive notifications when their children are checked in or out
Conversations Tab — See all your phone calls
Age based filtering on CRM — Run automations and filter lead lists based on student age
New settings page — The entire settings screen got a facelift
Duplicate subsidies — Create new subsidy deposits modeled on previous ones
Improvements
Improved downloading lead tables for all lead tables
Improved web calendar on phones and tablets
Always shows staff custom fields
Improved selecting guardians on mobile
Improved applying filters in the media gallery
Improved support for HEIC images from Apple devices
Improved the statements tab to now show N/A for students without a bill
Bimonthly billing now pushes to select auto-pay days
Improved merging student profiles together
Able to delete future scheduled actions for deactivated students
Emergency contact report now shows authorized pickups and emergency contacts
Improved the blank paper attendance PDF report
Improved custom field categories to better organize your custom fields
Improved shadows, illustrations, and empty states on the mobile app to make the interface look nicer
Manage your custom expense categories on the settings page
Added empty states for staff information
Scheduled actions will show the created time now if no executed at time
Fixes
Fixed issue where some student birthday formats were not supported
Edit and delete buttons only show if able to take an action on payroll
Signatures will never show on the media gallery now
Classroom filters for lesson activities fixed
Fixed issue with deleted check-in questions showing
No longer can save a view without a name on CRM
Sep 8, 2025
Subsidy Flows & Staff Profiles
v585
3 Releases
7 Improvements
4 Fixes


We received tons of feedback on the new subsidy updates and have been continuing to upgrade the entire experience. This week, we released the ability to duplicate subsidy deposits and also now automatically match received amounts to expected amounts making the deposit reconciliation process even faster. In addition, we gave the staff profile a fresh coat of paint to ensure it looks consistent with the recent student and guardian profile page updates.
Releases
Automatically match received to expected subsidy amounts — speed run your subsidy reconciliations
Duplicate subsidy deposits — quicker to manage deposits from 3rd parties
Staff profile reskin — now looks like guardian and student profiles
Improvements
Improved the attachment viewer on web to be snappier and easier to control
Able to add meal items more easily when editing a menu
Added enterprise defaults for menu items
Added warning banner to show which site you are editing a menu for on multi-sites
Improved clarity when editing employee pay rates
Added support for weekly and biweekly rates & vouchers
Improved split family support for subsidy deposits
Fixes
Fixed added marked active/inactive in student history when a classroom is toggled between active and inactive
Program check-in/out now says the proper name
Schedules now sort properly by date
Forecasting now works at the enterprise level
Sep 8, 2025
Subsidy Flows & Staff Profiles
v585
3 Releases
7 Improvements
4 Fixes

We received tons of feedback on the new subsidy updates and have been continuing to upgrade the entire experience. This week, we released the ability to duplicate subsidy deposits and also now automatically match received amounts to expected amounts making the deposit reconciliation process even faster. In addition, we gave the staff profile a fresh coat of paint to ensure it looks consistent with the recent student and guardian profile page updates.
Releases
Automatically match received to expected subsidy amounts — speed run your subsidy reconciliations
Duplicate subsidy deposits — quicker to manage deposits from 3rd parties
Staff profile reskin — now looks like guardian and student profiles
Improvements
Improved the attachment viewer on web to be snappier and easier to control
Able to add meal items more easily when editing a menu
Added enterprise defaults for menu items
Added warning banner to show which site you are editing a menu for on multi-sites
Improved clarity when editing employee pay rates
Added support for weekly and biweekly rates & vouchers
Improved split family support for subsidy deposits
Fixes
Fixed added marked active/inactive in student history when a classroom is toggled between active and inactive
Program check-in/out now says the proper name
Schedules now sort properly by date
Forecasting now works at the enterprise level
Sep 1, 2025
Subsidy, Global Search, Guardian Portal, & Enrollment Applications
v584
4 Releases
15 Improvements
10 Fixes


We have been busy with almost 30 updates this week! The biggest release was our subsidy revamp, where it's now significantly easier to manage and reconcile subsidy payments by automating the amounts you expect to receive in your deposits each month. In addition, we've given a fresh coat of paint to the guardian billing portal on mobile and enrollment applications.
Releases
Subsidy Revamp — better subsidy management and deposit reconciliations
CRM Global Search — find anything within the CRM using
cmd
+k
or searchGuardian Billing Portal — billing on the mobile app was simplified and more useful to parents
Enrollment applications got a reskin — find information and make application updates faster and easier
Improvements
Empty states look a lot better throughout the website
Enrollment discounts now show a better error message when they don’t apply
Improved the ability to duplicate programs between enterprise locations
Guardian updates now group together if done at the same time on the activity feed
Added refund dates and descriptions to transactions table and added more information to the payment update history
Editing a form now opens the first question
Enrollment can now show classroom availability
Student paperwork now shows paperwork resources
Improved the process of making payments with FSA cards
Improved loading state when making updates on predictive enrollment
Predictive enrollment classrooms with no capacity are pushed to the end
Able to mark yourself is non-discoverable on web
Improved the account settings page
Improved error messaging when sending an invite to a guardian with no phone number and no email
Parents now receive an in-app popup when their autopay method fails
Fixes
Programs no longer shows inactive classrooms when filtering to active students
Enrollment PDFs now show annotations only on the correct document
Student profile photos now show in the changes log
Clearing a signature on sign-in now disables the button to submit
Cannot delete a classroom that is being used in an enrollment listing
Inactive students will not be added to classroom group chats
Posts now sort by timestamp instead of created time
Changed text from biweekly to every other week
Fixed issue with bulk deposit modal not showing enough rows
No longer able to delete the last guardian/student on a lead
Sep 1, 2025
Subsidy, Global Search, Guardian Portal, & Enrollment Applications
v584
4 Releases
15 Improvements
10 Fixes

We have been busy with almost 30 updates this week! The biggest release was our subsidy revamp, where it's now significantly easier to manage and reconcile subsidy payments by automating the amounts you expect to receive in your deposits each month. In addition, we've given a fresh coat of paint to the guardian billing portal on mobile and enrollment applications.
Releases
Subsidy Revamp — better subsidy management and deposit reconciliations
CRM Global Search — find anything within the CRM using
cmd
+k
or searchGuardian Billing Portal — billing on the mobile app was simplified and more useful to parents
Enrollment applications got a reskin — find information and make application updates faster and easier
Improvements
Empty states look a lot better throughout the website
Enrollment discounts now show a better error message when they don’t apply
Improved the ability to duplicate programs between enterprise locations
Guardian updates now group together if done at the same time on the activity feed
Added refund dates and descriptions to transactions table and added more information to the payment update history
Editing a form now opens the first question
Enrollment can now show classroom availability
Student paperwork now shows paperwork resources
Improved the process of making payments with FSA cards
Improved loading state when making updates on predictive enrollment
Predictive enrollment classrooms with no capacity are pushed to the end
Able to mark yourself is non-discoverable on web
Improved the account settings page
Improved error messaging when sending an invite to a guardian with no phone number and no email
Parents now receive an in-app popup when their autopay method fails
Fixes
Programs no longer shows inactive classrooms when filtering to active students
Enrollment PDFs now show annotations only on the correct document
Student profile photos now show in the changes log
Clearing a signature on sign-in now disables the button to submit
Cannot delete a classroom that is being used in an enrollment listing
Inactive students will not be added to classroom group chats
Posts now sort by timestamp instead of created time
Changed text from biweekly to every other week
Fixed issue with bulk deposit modal not showing enough rows
No longer able to delete the last guardian/student on a lead
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© 2025 Carline Inc. All rights reserved.

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© 2025 Carline Inc. All rights reserved.

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© 2025 Carline Inc. All rights reserved.