Changelog

Changelog

New updates and improvements to Playground

New updates and improvements to Playground

Sep 22, 2025

Saved Applications, Time Tracker, & CRM SMS history

v585

3 Releases

12 Improvements

3 Fixes

Staff time tracker
Staff time tracker

Families no longer have to complete their enrollment application in one sitting because we just released the ability to save progress and pick up where they left off! We also revamped the staff mobile time tracker to make it significantly easier to see total time worked (and paving the way for a big release in here the future 😉). We also improved the conversations tab adding in a page for SMS history. In addition to these releases, we also launched a dozen improvements and to continue making your experience on Playground even better.

Releases

  • Saved enrollment applications — families can now stop and pick up where they left off when applying to an enrollment listing

  • New staff mobile time tracker — staff can now see worked hour logs in a much easier format

  • CRM conversations now shows SMS history — track all messages sent to families

Improvements

  • Improved domain authentication for CRM — authenticate your domain to send more emails with higher deliverability

  • Improved the process of splitting families to reduce errors

  • Improved the summaries at the top of tables

  • Improved search by email on the enterprise dashboard

  • Able to now bulk delete chats & mark chats inactive

  • Improved the menu to enroll a child in a program

  • Added more transactional emails for payroll to keep users updated with their next steps or outstanding items

  • Improved the family invoices table to include subtables per student

  • Improved support for Pennsylvania subsidy by being able to upload the deposit of received amounts from Pelican directly into the system

  • Improved deposits modal to be significantly faster

  • Improved CACFP reporting by added student id

  • Improved statements table loading time

Fixes

  • Prevent rates with the same name

  • Agency received and expected totals should now be correct, always

  • Fixed CRM site assignment

Sep 22, 2025

Saved Applications, Time Tracker, & CRM SMS history

v585

3 Releases

12 Improvements

3 Fixes

Staff time tracker

Families no longer have to complete their enrollment application in one sitting because we just released the ability to save progress and pick up where they left off! We also revamped the staff mobile time tracker to make it significantly easier to see total time worked (and paving the way for a big release in here the future 😉). We also improved the conversations tab adding in a page for SMS history. In addition to these releases, we also launched a dozen improvements and to continue making your experience on Playground even better.

Releases

  • Saved enrollment applications — families can now stop and pick up where they left off when applying to an enrollment listing

  • New staff mobile time tracker — staff can now see worked hour logs in a much easier format

  • CRM conversations now shows SMS history — track all messages sent to families

Improvements

  • Improved domain authentication for CRM — authenticate your domain to send more emails with higher deliverability

  • Improved the process of splitting families to reduce errors

  • Improved the summaries at the top of tables

  • Improved search by email on the enterprise dashboard

  • Able to now bulk delete chats & mark chats inactive

  • Improved the menu to enroll a child in a program

  • Added more transactional emails for payroll to keep users updated with their next steps or outstanding items

  • Improved the family invoices table to include subtables per student

  • Improved support for Pennsylvania subsidy by being able to upload the deposit of received amounts from Pelican directly into the system

  • Improved deposits modal to be significantly faster

  • Improved CACFP reporting by added student id

  • Improved statements table loading time

Fixes

  • Prevent rates with the same name

  • Agency received and expected totals should now be correct, always

  • Fixed CRM site assignment

Sep 15, 2025

Settings Revamp, Update Billing Plans, & Check-In and Out Notifications

v585

6 Releases

17 Improvements

6 Fixes

Call logs
Call logs

Over two dozen improvements this week with six brand new releases! We launched the long awaited ability for families to get notifications when their children are checked in or out. We also launched the conversations tab on the CRM to keep track of all your phone calls. We also released age based filtering on CRM to make your lead views and automations even more powerful and dynamic.

Releases

  • Updating billing plans — Edit billing plan prices for all installments, upcoming ones, or all installments after a specific date

  • Check-in/out notifications — Guardians can now receive notifications when their children are checked in or out

  • Conversations Tab — See all your phone calls

  • Age based filtering on CRM — Run automations and filter lead lists based on student age

  • New settings page — The entire settings screen got a facelift

  • Duplicate subsidies — Create new subsidy deposits modeled on previous ones

Improvements

  • Improved downloading lead tables for all lead tables

  • Improved web calendar on phones and tablets

  • Always shows staff custom fields

  • Improved selecting guardians on mobile

  • Improved applying filters in the media gallery

  • Improved support for HEIC images from Apple devices

  • Improved the statements tab to now show N/A for students without a bill

  • Bimonthly billing now pushes to select auto-pay days

  • Improved merging student profiles together

  • Able to delete future scheduled actions for deactivated students

  • Emergency contact report now shows authorized pickups and emergency contacts

  • Improved the blank paper attendance PDF report

  • Improved custom field categories to better organize your custom fields

  • Improved shadows, illustrations, and empty states on the mobile app to make the interface look nicer

  • Manage your custom expense categories on the settings page

  • Added empty states for staff information

  • Scheduled actions will show the created time now if no executed at time

Fixes

  • Fixed issue where some student birthday formats were not supported

  • Edit and delete buttons only show if able to take an action on payroll

  • Signatures will never show on the media gallery now

  • Classroom filters for lesson activities fixed

  • Fixed issue with deleted check-in questions showing

  • No longer can save a view without a name on CRM

Sep 15, 2025

Settings Revamp, Update Billing Plans, & Check-In and Out Notifications

v585

6 Releases

17 Improvements

6 Fixes

Call logs

Over two dozen improvements this week with six brand new releases! We launched the long awaited ability for families to get notifications when their children are checked in or out. We also launched the conversations tab on the CRM to keep track of all your phone calls. We also released age based filtering on CRM to make your lead views and automations even more powerful and dynamic.

Releases

  • Updating billing plans — Edit billing plan prices for all installments, upcoming ones, or all installments after a specific date

  • Check-in/out notifications — Guardians can now receive notifications when their children are checked in or out

  • Conversations Tab — See all your phone calls

  • Age based filtering on CRM — Run automations and filter lead lists based on student age

  • New settings page — The entire settings screen got a facelift

  • Duplicate subsidies — Create new subsidy deposits modeled on previous ones

Improvements

  • Improved downloading lead tables for all lead tables

  • Improved web calendar on phones and tablets

  • Always shows staff custom fields

  • Improved selecting guardians on mobile

  • Improved applying filters in the media gallery

  • Improved support for HEIC images from Apple devices

  • Improved the statements tab to now show N/A for students without a bill

  • Bimonthly billing now pushes to select auto-pay days

  • Improved merging student profiles together

  • Able to delete future scheduled actions for deactivated students

  • Emergency contact report now shows authorized pickups and emergency contacts

  • Improved the blank paper attendance PDF report

  • Improved custom field categories to better organize your custom fields

  • Improved shadows, illustrations, and empty states on the mobile app to make the interface look nicer

  • Manage your custom expense categories on the settings page

  • Added empty states for staff information

  • Scheduled actions will show the created time now if no executed at time

Fixes

  • Fixed issue where some student birthday formats were not supported

  • Edit and delete buttons only show if able to take an action on payroll

  • Signatures will never show on the media gallery now

  • Classroom filters for lesson activities fixed

  • Fixed issue with deleted check-in questions showing

  • No longer can save a view without a name on CRM

Sep 8, 2025

Subsidy Flows & Staff Profiles

v585

3 Releases

7 Improvements

4 Fixes

Staff profile
Staff profile

We received tons of feedback on the new subsidy updates and have been continuing to upgrade the entire experience. This week, we released the ability to duplicate subsidy deposits and also now automatically match received amounts to expected amounts making the deposit reconciliation process even faster. In addition, we gave the staff profile a fresh coat of paint to ensure it looks consistent with the recent student and guardian profile page updates.

Releases

  • Automatically match received to expected subsidy amounts — speed run your subsidy reconciliations

  • Duplicate subsidy deposits — quicker to manage deposits from 3rd parties

  • Staff profile reskin — now looks like guardian and student profiles

Improvements

  • Improved the attachment viewer on web to be snappier and easier to control

  • Able to add meal items more easily when editing a menu

  • Added enterprise defaults for menu items

  • Added warning banner to show which site you are editing a menu for on multi-sites

  • Improved clarity when editing employee pay rates

  • Added support for weekly and biweekly rates & vouchers

  • Improved split family support for subsidy deposits

Fixes

  • Fixed added marked active/inactive in student history when a classroom is toggled between active and inactive

  • Program check-in/out now says the proper name

  • Schedules now sort properly by date

  • Forecasting now works at the enterprise level

Sep 8, 2025

Subsidy Flows & Staff Profiles

v585

3 Releases

7 Improvements

4 Fixes

Staff profile

We received tons of feedback on the new subsidy updates and have been continuing to upgrade the entire experience. This week, we released the ability to duplicate subsidy deposits and also now automatically match received amounts to expected amounts making the deposit reconciliation process even faster. In addition, we gave the staff profile a fresh coat of paint to ensure it looks consistent with the recent student and guardian profile page updates.

Releases

  • Automatically match received to expected subsidy amounts — speed run your subsidy reconciliations

  • Duplicate subsidy deposits — quicker to manage deposits from 3rd parties

  • Staff profile reskin — now looks like guardian and student profiles

Improvements

  • Improved the attachment viewer on web to be snappier and easier to control

  • Able to add meal items more easily when editing a menu

  • Added enterprise defaults for menu items

  • Added warning banner to show which site you are editing a menu for on multi-sites

  • Improved clarity when editing employee pay rates

  • Added support for weekly and biweekly rates & vouchers

  • Improved split family support for subsidy deposits

Fixes

  • Fixed added marked active/inactive in student history when a classroom is toggled between active and inactive

  • Program check-in/out now says the proper name

  • Schedules now sort properly by date

  • Forecasting now works at the enterprise level

Sep 1, 2025

Subsidy, Global Search, Guardian Portal, & Enrollment Applications

v584

4 Releases

15 Improvements

10 Fixes

Subsidy deposit
Subsidy deposit

We have been busy with almost 30 updates this week! The biggest release was our subsidy revamp, where it's now significantly easier to manage and reconcile subsidy payments by automating the amounts you expect to receive in your deposits each month. In addition, we've given a fresh coat of paint to the guardian billing portal on mobile and enrollment applications.

Releases

  • Subsidy Revamp — better subsidy management and deposit reconciliations

  • CRM Global Search — find anything within the CRM using cmd+k or search

  • Guardian Billing Portal — billing on the mobile app was simplified and more useful to parents

  • Enrollment applications got a reskin — find information and make application updates faster and easier

Improvements

  • Empty states look a lot better throughout the website

  • Enrollment discounts now show a better error message when they don’t apply

  • Improved the ability to duplicate programs between enterprise locations

  • Guardian updates now group together if done at the same time on the activity feed

  • Added refund dates and descriptions to transactions table and added more information to the payment update history

  • Editing a form now opens the first question

  • Enrollment can now show classroom availability

  • Student paperwork now shows paperwork resources

  • Improved the process of making payments with FSA cards

  • Improved loading state when making updates on predictive enrollment

  • Predictive enrollment classrooms with no capacity are pushed to the end

  • Able to mark yourself is non-discoverable on web

  • Improved the account settings page

  • Improved error messaging when sending an invite to a guardian with no phone number and no email

  • Parents now receive an in-app popup when their autopay method fails

Fixes

  • Programs no longer shows inactive classrooms when filtering to active students

  • Enrollment PDFs now show annotations only on the correct document

  • Student profile photos now show in the changes log

  • Clearing a signature on sign-in now disables the button to submit

  • Cannot delete a classroom that is being used in an enrollment listing

  • Inactive students will not be added to classroom group chats

  • Posts now sort by timestamp instead of created time

  • Changed text from biweekly to every other week

  • Fixed issue with bulk deposit modal not showing enough rows

  • No longer able to delete the last guardian/student on a lead

Sep 1, 2025

Subsidy, Global Search, Guardian Portal, & Enrollment Applications

v584

4 Releases

15 Improvements

10 Fixes

Subsidy deposit

We have been busy with almost 30 updates this week! The biggest release was our subsidy revamp, where it's now significantly easier to manage and reconcile subsidy payments by automating the amounts you expect to receive in your deposits each month. In addition, we've given a fresh coat of paint to the guardian billing portal on mobile and enrollment applications.

Releases

  • Subsidy Revamp — better subsidy management and deposit reconciliations

  • CRM Global Search — find anything within the CRM using cmd+k or search

  • Guardian Billing Portal — billing on the mobile app was simplified and more useful to parents

  • Enrollment applications got a reskin — find information and make application updates faster and easier

Improvements

  • Empty states look a lot better throughout the website

  • Enrollment discounts now show a better error message when they don’t apply

  • Improved the ability to duplicate programs between enterprise locations

  • Guardian updates now group together if done at the same time on the activity feed

  • Added refund dates and descriptions to transactions table and added more information to the payment update history

  • Editing a form now opens the first question

  • Enrollment can now show classroom availability

  • Student paperwork now shows paperwork resources

  • Improved the process of making payments with FSA cards

  • Improved loading state when making updates on predictive enrollment

  • Predictive enrollment classrooms with no capacity are pushed to the end

  • Able to mark yourself is non-discoverable on web

  • Improved the account settings page

  • Improved error messaging when sending an invite to a guardian with no phone number and no email

  • Parents now receive an in-app popup when their autopay method fails

Fixes

  • Programs no longer shows inactive classrooms when filtering to active students

  • Enrollment PDFs now show annotations only on the correct document

  • Student profile photos now show in the changes log

  • Clearing a signature on sign-in now disables the button to submit

  • Cannot delete a classroom that is being used in an enrollment listing

  • Inactive students will not be added to classroom group chats

  • Posts now sort by timestamp instead of created time

  • Changed text from biweekly to every other week

  • Fixed issue with bulk deposit modal not showing enough rows

  • No longer able to delete the last guardian/student on a lead

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