Switching has never been this simple
From your first call to your first day live, Playground makes onboarding and support human, fast, and stress-free — so you can focus on running your program, not wrangling software.
Join 300,000+ owners, directors, teachers, and families already on Playground
Seamless, proven launch plan
Onboarding that feels like a partner, not a project
Whether you’re migrating from another platform, a spreadsheet, or manilla folders, we’ll get you live without the chaos.
Dedicated onboarding manager for every customer
Full data migration — families, billing, attendance, payroll, paperwork — without starting from scratch
Hands on configuration so your setup matches your program’s needs exactly
Template-based onboarding to save time and avoid errors
We're there when you need it
Support in seconds, not days
We’re known for the fastest and friendliest support in child care because you have better things to do than wait on hold.
Our average response time is 60 seconds
Real humans who’ve helped thousands of providers switch
Kind, in-depth answers for any user in your program, regardless of role or permission level
Support button in every Playground product for instant chat or self-serve answers
Helping your business grow
Not just problem solvers — business partners
Our team doesn’t just fix issues — we’ll share best practices and ideas for making Playground work harder for you.
Suggestions on how to use features to save time and grow enrollment
Proven workflows from top-performing centers in your segment
Industry-specific insights from supporting 300,000+ providers, staff, and families
Updates that keep up with your speed
Your software gets better every week
Because Playground is in the cloud, you’ll always have the newest features automatically, at no extra cost.
Automatic free weekly upgrades with brand new features and improvements
Updates informed by real customer feedback, many of which originated as user requests
No downtime or manual installs — just log in and see what’s new
Keep yourself unblocked
Answers at your fingertips
A deep, searchable Help Center with 400+ training videos and step-by-step guides, available anytime.
Video walkthroughs, how-to articles, and troubleshooting guides
Search by keyword to find exactly what you need
Always up to date with the latest features and workflows
Let’s make your transition the easiest part of your year
We’ve moved thousands of programs to Playground and we’ll make sure yours is just as smooth.
